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Frequently Asked Questions

Navigating the journey to better mental health can bring up many questions, and we're here to provide the answers you need. On our FAQ page, you’ll find information that helps demystify the process of online counselling, from how to get started to understanding privacy policies, payment options, and how to make the most of your therapy sessions. We believe in making mental health support accessible, understandable, and comfortable for everyone. Let’s take the next step towards wellness together.

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If your question isn't answered here, please don't hesitate to reach out to us directly.

We acknowledge our main practice is located within Treaty 6 Territory and within the Métis homelands and Métis Nation of Alberta Region 4. This place is a traditional meeting ground and gathering place for multiple First Peoples including the Nehiyawak (Cree), Anishinaabe (Salteaux), Niitstapi (Blackfoot), Métis, Dene, and Assiniboine, whose footsteps have marked these lands for centuries. Our online service spans what is today called Alberta and the Northwest Territories, which include Treaties 4, 6, 7, 8, 10 and 11.